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Flatiron Health Subprocessors

Last updated: November 21, 2023

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Flatiron uses certain subprocessors to assist in providing our products and services. The subprocessors listed below may have access to customer data and/or end user data to the extent necessary to enable them to provide the relevant service(s) to Flatiron, in accordance with the terms of a written contract between Flatiron and the sub-processor, as part of the provision of services by Flatiron to its customers. Please note that not every subprocessor is used for every service or customer. 

If you have questions about this list of subprocessors, please contact us at privacy@flatiron.com

Subprocessor

Purpose

Processing Location

Amazon Web Services, Inc.

Infrastructure and cloud services 

Ireland

United States

Apple, Inc.

Customer communications

United States

Algorics 

Assists in the development and conversion of Study Data Tabulation Models (STDM)

United States

Atlassian, Inc.

Provider of Jira software, used for provisioning of customer support 

United States

Cybereason, Inc.

Antivirus and endpoint detection  

United States

Egnyte 

Secure file sharing

United States

Google LLC

Production infrastructure, corporate email, office apps, file storage 

United States

Microsoft 

Hosting services and Microsoft Office integration

United States

Proofpoint, Inc.

Communication encryption and IT security

United States

Salesforce

Customer service case management, authentication, email communications

United States

Splunk, Inc.

Security information and event management

United States

SumoLogic

Connectivity monitoring, logging, and analytics

United States