A/R days
Flatiron best-practice benchmark:
25–28 days

- Create and review your highest A/R agings buckets on a weekly basis
- Tackle targeted aged A/R recovery projects by payer to collect outstanding cash
- Optimize business and clinical processes to reduce bill lag and submit claims faster
Underpayments
Flatiron best-practice benchmark:
99.5 percent payment accuracy

- Reconcile every payment with the explanation of benefits and payer contract
- Leverage monthly contract allowables analytics to identify and report underpayments to payers
- Proactively collect patient balances at the point of service to reduce follow-up work and connect patients to assistance